Hi! We're Julie Cooper and Brett Cooper, fundraising copywriters for great causes. Does your fundraising bring in as much money as it could? You can send donor communications that stir hearts to action. We'd love to help. 💛 Start by subscribing to our FREE weekly newsletter.
Welcome to the 16th issue of the newsletter all about your donor communications. I'm happy you're here, !
Chicago
Wednesday, September 1, 2021
Beginnings are so memorable.
You can probably remember a bunch of "firsts" clearly. Your first crush. Your first apartment. Your first day at a new job.
I'll never forget the first time I met each of my four children. The pic above is the first family photo taken after my husband and I adopted two children from Ethiopia in 2006. Memories from those moments are etched in my brain (and heart💗).
((Of course, don't ask me to tell you what happened 2, 3, 4, or 10 years from that date. It's a blur!))
* * *
Studies have shown that when given a list of words, most people remember the very beginning and the very end the best. The middle items? Recalling those are much more difficult.
Psychologists call these cognitive biases the serial-position effect (Perhaps more commonly referred to as the primacy and recency effects.)
Here's a graph of one study's findings. Again, beginnings and endings just stick with us more than anything in the middle.
Beginnings in Fundraising Communications
Beginnings embed themselves in our memories and stir emotion. This is why a good start in a fundraising appeal can help elevate your message to your donors.
Your opening line needs to have what copywriter David Garfinkel calls “grab-ability.” You need to be able to capture the attention of your reader.
But you also need to maintain their interest throughout. Ideally, you want your appeal "grabby" from start to finish. 🤗
To help stir your creativity, I've assembled a list below. These are 10 ways you can lead your donor (by the heart) into your letter's main message.
This is by no means an exhaustive list; just some ways to help awaken your creative muse.
I've paired each with real-world opening lines from fundraising appeals that have landed in my mailbox. I hope you find them helpful!
Opening Lines from Food for the Poor:
Opening Lines from ASPCA:
Opening Lines from Save the Children:
Opening Lines from Orbis:
Opening Lines from Feeding America:
Opening Lines from Vida Joven de Mexico:
Opening Lines from Susan G Komen:
Opening Lines from International Rescue Committee:
Opening Lines from The Anti-Cruelty Society:
Lines from St. Jude Children’s Research Hospital:
A Freebie You Might Like 👉 I've just created a new cheat sheet that you can grab here: 99 Powerful Opening Lines for Your Fundraising Appeals.
Emma writes:
Emma's not alone. You've probably run into this predicament too.
Your projects and programs don't change every single time you write an appeal, right? But you—or your boss—want a new way of asking donors for something you've already asked them for.
I'll get right to the point:
Starting from scratch may not be the best use of your time — and your efforts may not produce better results.
So here's a question to ask yourself before thinking about changing your fundraising messaging:
If your answer is "Not great, Bob!" then yes, you need to examine what might have gone wrong and adjust your appeal. Start with your fundraising offer.
The fundraising offer is the main thing that will happen when the donor makes a gift. So, besides engaging the right audience (make sure you're doing that!), your fundraising offer is the main driver of your appeal's success.
Because when you have a compelling offer, your appeal can succeed even if everything else about your appeal letter isn't stellar.
Let's look at the essence of a good fundraising offer.
A good offer is focused, urgent, shows the impact, and is best when expressed with a cost.
Here are some examples of offers:
You can learn more about offers from this free ebook from The Better Fundraising Company. It's fantastic!
If you're happy with the outcome of your last appeal for the same project, celebrate! Congratulations on its success! 🎉
Be careful about how you change your messaging on a money-raising appeal. You don't want to change the appeal just for the sake of change.
One of the main reasons behind the desire to alter the messaging is that you don't want your donors to get bored or annoyed by the same "ask." Right?
But here's the thing:
Donors aren't paying as close attention to your fundraising as you are. You are in the thick of it, day in and day out. Donors are not.
Oddly, if you start to get bored with your fundraising messaging, chances are good that your donors are just beginning to "receive" the message.
So, again, be careful about reinventing the wheel when it rolls perfectly fine.
That said, there certainly are ways to make sure your message is as strong as it can be.
Here are three tips.
KEEP IT SIMPLE. In the book Made to Stick, authors Chip and Dan Heath talk about being a master of exclusion. Don’t introduce multiple themes, people, places, and so on.
That doesn’t mean dumbing things down. It does mean, however, finding the core of the idea. To get to the core, we've got to weed out the extraneous elements and remove important ideas that aren't the most important ones.
ADD EMOTION. Donors give based on emotion. Then they back it up with logic. This may sound overly dramatic, but you want to take their breath away so that they can feel the impact of their forthcoming gift.
Do you remember when the Notre Dame Cathedral in Paris was damaged by fire a few years ago? In 48 hours, nearly $1 billion was pledged to restore the cathedral.
No case study, no detailed Excel spreadsheets, no pie charts, no strategy. Just people who had a deep emotional connection to the cathedral feeling devastated and wanting to help.
CREATE URGENCY. To get people to act immediately, they need to know why your message is so urgent. Why should they give now and not 6 weeks from now?
Some ideas to create urgency:
Use words such as now, today, hurry, don't wait, ending soon, don't delay, final chance, deadline. ⏳
Thanks for being here! I'll be back in two weeks to talk more about your year-end donor communications.
All my best,
Julie
Julie Cooper
Fundraising Copywriter
FundraisingWriting.com
PS: As a reminder, I've created a new free cheat sheet that you can download. 99 Powerful Opening Lines for Your Fundraising Appeals. Stir your creativity with one of these many fundraising letter-starters.
PPS: If you know someone who'd enjoy this free newsletter, please forward this email or send them this page.
Wondering why you received this email? 🤔 Because you opted in on my website, fundraisingwriting.com. Don't want to hear from me again? Just click below.
Hi! We're Julie Cooper and Brett Cooper, fundraising copywriters for great causes. Does your fundraising bring in as much money as it could? You can send donor communications that stir hearts to action. We'd love to help. 💛 Start by subscribing to our FREE weekly newsletter.
a donor newsletter has layers Welcome, You! This is the 127th Fundraising Writing Newsletter. If you find value here, please tell a colleague. (Your colleague can subscribe here for free.) In this issue: ✅ The layers that make a direct mail donor newsletter "delicious" 🎂 ✅ Randomly yours: to inspire and recharge you Wednesday, March 27, 2024 Hi Reader, "Can you please make your famous dessert for my birthday?" my 20-year-old son asked. Mickey has requested this particular dessert for many...
This is the 126th Fundraising Writing Newsletter. If you find value here, please tell your fundraising friends. (Your fundraising friends can subscribe here for free.) In this issue: ✅ How's your "fundraising fire pit"? ✅ Thursday: Case for support webinar with Tom Ahern, Harvey McKinnon, and Julie Cooper (once in 2024) ✅ Randomly yours: to inspire and recharge you Wednesday, March 20, 2024 Hi Reader, So — Brett and I had this idea. It's simple: Dig a big hole in our yard. Fill it with sand....
Arthur "Bud" Zwierlein in the Navy, WWII This is the 125th Fundraising Writing Newsletter. If you find value here, please tell your fundraising friends. (Your fundraising friends can subscribe here for free.) In this issue: ✅ What my 102-yr-old stepdad taught me about donors ✅ Randomly yours: to inspire and recharge you Wednesday, March 6, 2024 Hi Reader, Brett here: My stepdad Arthur "Bud" Zwierlein died in September at age 102. I miss him, of course, but I'm holding onto how fortunate I was...